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Technical Operations Manager

2 weeks ago

Butterworth, Penang, Malaysia SPECIFIC DIMENSION SDN BHD Full time
Key Responsibilities
  1. Ensure seamless IT operations by monitoring and maintaining network, servers, backups, applications, and websites.
  2. Provide technical assistance to end-users on PC, printer, and software-related issues.
  3. Collaborate with programmers and suppliers to resolve software and hardware issues.
  4. Develop and implement innovative solutions to enhance IT support efficiency.
  5. Verify backup processes and troubleshoot any issues that may arise.
  6. Configure resources for new employees and provide comprehensive training on company systems.