Call Center Specialist

Job Description:We are seeking a highly skilled Call Center Surveillance Specialist to join our team. As a key member of our operations, you will be responsible for conducting thorough reviews of call center interactions to ensure compliance with regulations and internal policies.In this role, you will analyze data and reports to identify trends and areas...

The Call Center Manager role is responsible for overseeing the day-to-day operations of a team of call center associates, ensuring that performance metrics are met through coaching, motivation, and accountability.Main ResponsibilitiesOversee the daily activities of call center associates, including work and attendance monitoring in accordance with...

About the JobWe are seeking a highly motivated individual to join our team as a Senior Call Center Supervisor. The successful candidate will be responsible for supervising a team of call center associates and ensuring that performance metrics are achieved.Main FunctionsSupervise a team of call center associatesProvide coaching and feedback to direct...

Job Description:Our team is seeking a Mid-Senior level Operations Manager to lead our call center operations in Kuala Lumpur, Malaysia. As an Operations Manager, you will be responsible for hiring, training, coaching, and leading call center representatives.Key Responsibilities:Hire, train, and coach call center representatives to deliver exceptional...

Job DescriptionThis managerial role involves supervising a team of call center associates, managing employment status, and participating in hiring and performance evaluations.ResponsibilitiesSupervise daily activities of call center associates, including work and attendance monitoring in accordance with organizational policies and legal requirements.Coach...

Call Center Associate Job Details:We are seeking a skilled Call Center Associate to join our team. As a key member of our support team, you will be responsible for addressing and resolving customer inquiries in a prompt and professional manner.Main Responsibilities:Maintain detailed records of customer interactions and follow up to ensure resolutionProvide...

About the RoleThe Call Center Agent will be responsible for handling customer inquiries and resolving issues via phone, email, live chat, or messaging platforms.This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment and meet productivity targets.Key Responsibilities:Handle inbound and...

Get AI-powered advice on this job and more exclusive features.Responsible for delivering excellent customer service over the phone by efficiently handling inquiries and complaints, ensuring customer satisfaction, and adhering to established service standards.Handling Inquiries and ComplaintsResponsible for providing comprehensive customer service support...

Job Description:We are seeking a highly skilled Operations Manager to lead our call center operations. As an Operations Manager, you will be responsible for the hiring, training, coaching, and leading of call center representatives.Key Responsibilities:Hiring and Training: Identify, hire, train, and coach call center representatives to ensure they have the...

Job Title: Call Center Support SpecialistThis role requires providing exceptional customer service, handling inquiries and complaints efficiently, and ensuring customer satisfaction while adhering to established service standards.Main Responsibilities:Customer Service Delivery:Deliver comprehensive customer support via telephone, fax, letters, and email as...