KYC Operations Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full time

TCS Overview:

Tata Consultancy Services (TCS) is a purpose-led organization building a meaningful future through innovation, technology, and collective knowledge.

We're #BuildingOnBelief.

TCS offers a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services and solutions to our clients across various industries.

Job Responsibilities:

  1. Expert in understanding KYC process and Global Regulation including Screening related activities.
  2. Strong KYC experience working with large financial institutions or regulatory bodies.
  3. Experience in reviewing adverse Media screening results and conclude screening outcomes.
  4. Discounting of screening hits with internal documentation and external research.
  5. Ability to analyze PEPs, Sanctions screening result and escalate as per Bank's policies.
  6. Undertake different client engagements and ensure consistency in delivery by leading and taking responsibility of high-quality deliverables while meeting agreed timeframes.
  7. Active participation with the Team leads, Quality Assurance team, Risk, Regulatory team, Sanctions team by providing relevant guidance to the team.
  8. Ability to review, evaluate and process/ escalate Sanction, watch list and PEP screening alerts which requires further client compliance team attention.

Required Skills and Experience:

  • 6-10 years with relevant experience in Banking & Financial Service domain with 3+ yrs of team management and Subject Matter expert in AML/KYC Team.
  • Accredited Process Auditor and SME/Quality Checker in supporting KYC processes.
  • Experience in knowledge sharing across teams, conduct Training, coordinate & guide team on KYC/Screening related quires and best practice implementation.
  • Strong People & Process Management skills.
  • Relevant experience in preparing MIS and management reports as per requirements.
  • Supported conduct of internal/external audits supporting operations teams.
  • Proactive in identifying potential concerns and follow-up to resolve such issues.
  • Hands on experience conducting independent KYC reviews of client and internal process.
  • Proficient in the Microsoft Office suite (Specially Excel, Word, PowerPoint).


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