Supply Chain Operations Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time
Job Summary

The Supply Chain Operations Associate will be responsible for managing the entire order fulfillment process from start to finish. This includes ensuring orders are processed accurately, delivered on time, and addressing any modifications or cancellations.

This role is crucial in maintaining high customer satisfaction through effective service and streamlined operations. Additionally, this position includes overseeing warehouse operations to ensure timely deliveries and accurate inventory management.

Main Responsibilities:

  • Process orders accurately and deliver them promptly or return as needed.
  • Monitor and update order statuses across platforms, providing proactive communication to customers.
  • Coordinate with cross-functional teams (e.g., sales, warehouse, and customer service) to facilitate smooth fulfillment operations.

Key Performance Indicators:

  • On-time delivery rates.
  • Order accuracy rates.
  • Customer satisfaction ratings.


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