Logistics Technology Infrastructure Engineer
4 days ago
We are a global team of 6000+ IT professionals dedicated to connecting people and keeping the global economy running by continuously innovating and creating sustainable digital solutions. As a DevOps Engineer, you will be at the center of this journey, configuring, deploying, and maintaining infrastructure operations of our critical lifecycle and test platforms.
Our recently formed Platform Engineering department is enhancing our digital solutions and developing compelling & resilient end-to-end services. We work beyond global borders and push boundaries across all dimensions of logistics.
The Key Responsibilities of this Role:
- User Account Management: Create and manage user accounts and permissions.
- Project Setup: Set up and customize Jira projects and Confluence spaces.
- System Performance Monitoring: Monitor performance, troubleshoot issues, and apply updates.
- Automation Rules: Implement automation rules to streamline workflows.
- Custom Reporting: Create custom dashboards and reports using JQL.
- Integration Management: Integrate Jira and Confluence with other tools and applications.
- Custom Fields Development: Develop custom fields, workflows, and Confluence templates.
- User Feedback Gathering: Gather user feedback and implement enhancements.
- Platform Upgrades: Oversee upgrades, provide support, and contribute to the further development of our suite of tools.
- Task Automation: Utilize bash, shell, Powershell, and Groovy for consumption scripts and task automation.
- Infrastructure Stability: Manage the infrastructure, ensuring its stability and efficiency, including on-call support.
- Cloud Migration Support: Support the cloud migration activities.
- User Training: Provide user training and create documentation.
- Policy Compliance: Promote best practices and ensure compliance with policies.
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