Strategic External Expert Engagement Professional

2 days ago


Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full time
About the Role:

The Engagement Specialist will work closely with the External Expert Engagement Organisation to develop and implement strategies for engaging external experts and healthcare organisations worldwide. This role requires a high degree of collaboration, exceptional communication skills, and a deep understanding of global regulations and guidelines.

The successful candidate will be responsible for managing the entire engagement process, from initial outreach to post-engagement activities, ensuring that all interactions are conducted in compliance with relevant global regulations and guidelines. They will also be expected to develop and maintain robust processes for managing HCP/O and EE engagements, collaborate with cross-functional teams, and monitor and report on key performance indicators (KPIs) to measure engagement success.

Main Responsibilities:
  1. Engagement Strategy Development:

    • Collaborate with cross-functional teams to develop effective engagement strategies.
    • Stay up-to-date with industry trends and best practices.
    • Identify opportunities for process improvements.
  2. Process Implementation:

    • Develop and maintain robust processes for managing HCP/O and EE engagements.
    • Implement processes to ensure compliance with global regulations and guidelines.
    • Train team members on new processes and procedures.
  3. Performance Monitoring:

    • Establish KPIs to measure engagement success.
    • Monitor and report on key performance indicators.
    • Identify areas for improvement and implement changes.


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