Engineering Support Professional

2 days ago


Butterworth, Penang, Malaysia PENSONIC HOLDINGS BERHAD Full time

We are seeking a skilled Engineering Support Professional to join our team at Pensonic Holdings Berhad. As a key member of our engineering department, you will be responsible for providing technical support and assistance to engineers and other teams, ensuring smooth execution and timely delivery of projects.

Key Responsibilities
  • Provide technical support and assistance to engineers and other teams, ensuring smooth execution and timely delivery of projects.
  • Assist in the development and implementation of engineering processes and procedures, ensuring efficiency and effectiveness.
  • Conduct regular audits and inspections to verify compliance and identify areas for improvement, ensuring consistent quality and reliability.
  • Provide training and development programs for employees, enhancing their skills and knowledge in engineering and process improvement.
  • Work closely with other departments to implement and coordinate new projects effectively, driving business growth and customer satisfaction.
  • Troubleshoot technical issues, applying analytical skills and professional judgment to resolve complex problems and minimize downtime.
  • Support the company's ISO procedures, ensuring compliance and adherence to regulatory standards, and fostering a culture of excellence.
  • Provide cross-functional support to select, approve, and develop suppliers that meet customer and business needs, building strong partnerships and collaborations.
  • Drive full assessments of supplier process control plans, measures, and activities to identify areas for improvement and optimize supply chain performance.
  • Apply statistical techniques and independent judgment to analyze data for process improvement, identifying trends and opportunities for growth and cost reduction.
  • Lead supplier process capability studies, providing expert guidance and oversight to ensure compliance and quality.
  • Develop and implement procedures for new or improved supplier processes, ensuring efficiency, effectiveness, and customer satisfaction.
  • Perform supplier Quality System audits, verifying compliance and identifying areas for improvement to drive continuous improvement.
  • Perform corrective and preventive actions with suppliers, resolving issues and maintaining high-quality standards, and minimizing risk.
  • Perform quality audits on suppliers to ensure products meet ISO and regulatory standards, guaranteeing customer satisfaction and loyalty.
  • Provide engineering support to incoming inspection, including statistical analysis, measurement analysis, and inspection procedures, ensuring accurate and reliable results.
Required Skills and Qualifications
  • Educational Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic/Mechatronic/Electromechanical) or related fields.
  • Experience: At least 3-4 years of relevant working experience, with a proven track record of delivering results.
  • Skills:
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
    • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
    • Knowledge of 3D software (SolidWorks) and plastic injection is an advantage, but not essential.
    • Experience in quality management and supplier management, with a focus on process improvement and customer satisfaction.


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