Financial Transaction Coordinator
2 weeks ago
Job Overview
The primary duty of this role is to ensure accurate and timely invoicing, as well as efficient billing processes. This involves working with the OBM System to generate invoices, collect meter readings, and distribute bills to customers on time.
Duties & Responsibilities
- Generate accurate and complete invoices using the OBM System to support accounts payable and accounts receivable.
- Call customers to obtain meter readings and enter relevant data into the OBM System to generate invoices.
- Send invoices and statements to customers on a monthly basis, as well as issue reminders and final notice statements when necessary.
- Follow up with customers on overdue bills and assist in payment collection by contacting customers to secure payment on outstanding invoices.
- Resolve billing errors and discrepancies found in invoices.
- Provide customer service via calls, email, and WhatsApp to respond to inquiries and resolve issues.
- Collaborate with superiors and other employees to share workloads, answer questions, and solve billing issues.
- Perform administrative tasks, prepare data and reports, and archive records.
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