Senior Manager, Fraud Risk Operations

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

Citibank (Switzerland) AG is seeking a Senior Manager, Fraud Risk Operations to join its risk management team. This is an exciting opportunity for a highly motivated individual with a strong background in financial institutions and fraud management to contribute to the bank's mission to provide secure financial services.

In this role, you will be responsible for managing the day-to-day activities of the fraud risk operations team, including incident management and fraud response protocols.

The successful candidate will have at least 10 years of experience working in wholesale banking, with a focus on operations and risk management. A bachelor's degree or equivalent work experience is required. Project management certifications are a plus.

  • Manage the day-to-day activities of the fraud risk operations team, including incident management and fraud response protocols.
  • Collaborate with internal stakeholders to develop processes and protocols to manage fraud-related client or operational risk incidents.
  • Partner with business lines to articulate strategy and data/reporting requirements for implementation with technology.

A strong grasp of Citi's wholesale banking product suite, particularly payments, is essential. Understanding of Citi systems and architecture is beneficial. Incident management experience is also preferred.



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