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Data Analyst, Workflow Optimization
2 months ago
Gentari is a leading clean energy company dedicated to solving the world's most pressing sustainable energy needs. Our mission is to create a cleaner, more sustainable future for generations to come.
Job SummaryWe are seeking a highly skilled Data Analyst, Workflow Optimization to join our team. As a key member of our operations team, you will be responsible for creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.
Key Responsibilities- Workflow Optimization: Design, develop, and implement efficient workflow rules, validation rules, and approval processes to streamline business operations.
- Data Analysis: Analyze data to identify trends, opportunities, and areas for improvement, and create reports to inform business decisions.
- Integration and Support: Coordinate and support integrations with third-party applications, ensuring seamless data exchange and minimizing disruptions.
- CRM Best Practices: Ensure adherence to CRM best practices, focusing on success metrics such as open rates, click-through rates, and conversion rates to guide optimization efforts.
- System Administration: Provide system administration support for CRM systems, including user permissions, custom objects, and workflows.
- Education: Bachelor's Degree with a solid analytical and technical background.
- Experience: At least 3 years of CRM administration experience, preferably with Salesforce, Marketo, Braze, or similar CRM platforms.
- Skills: Proven ability to administer and configure CRM systems, including custom objects, flows, validation rules, and permissions. Familiarity with automating business processes, report and dashboard creation, and data analysis.
- Soft Skills: Strong creative thinking skills, with the ability to generate innovative ideas and concepts tailored to specific business objectives. Proficiency in crafting messaging that resonates with diverse audiences and demographics. Experience working directly with commercial, financial, and data teams. Strong communication and collaboration skills.
Gentari offers a dynamic and supportive work environment, with opportunities for professional growth and development. We value our employees' contributions and offer a competitive compensation package, including benefits and perks.
