Cybersecurity Specialist
4 days ago
The Cybersecurity Specialist will play a key role in maintaining the security posture of our organization.
Key Responsibilities:
- Manage customer issues and requests related to security technologies according to Service Level Agreement and standard incident management processes.
- Proactively monitor systems and solutions to ensure service availability for customers.
- Troubleshoot issues related to automatic backup of configuration of equipment.
- Lead troubleshooting calls with end-users, other support teams, and vendors.
- Demonstrate advanced troubleshooting skills during incident investigation.
- Regular reviews with Level 1 security support, Level 2 support, and engineering teams for post-review incidents.
About You
- You have good experience on Network, Security, Firewall environment.
- You have excellent knowledge on CCNA and security concepts such as HA, Anti-Spoofing, DNS, TCP/UDP, Proxy, VPN, Antivirus, IPS, load balancing, Application layer attacks, reverse proxy, TLS/SSL, Cloud Architecture.
- You offer crucial support in troubleshooting problems related to firewalls, VPN, proxies, DNS, and Antivirus.
- You have hands-on experience on firewall upgrade and maintenance activities.
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