Cybersecurity Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Orange SA Full time
About the Role

The Cybersecurity Specialist will play a key role in maintaining the security posture of our organization.

Key Responsibilities:

  • Manage customer issues and requests related to security technologies according to Service Level Agreement and standard incident management processes.
  • Proactively monitor systems and solutions to ensure service availability for customers.
  • Troubleshoot issues related to automatic backup of configuration of equipment.
  • Lead troubleshooting calls with end-users, other support teams, and vendors.
  • Demonstrate advanced troubleshooting skills during incident investigation.
  • Regular reviews with Level 1 security support, Level 2 support, and engineering teams for post-review incidents.

About You

  • You have good experience on Network, Security, Firewall environment.
  • You have excellent knowledge on CCNA and security concepts such as HA, Anti-Spoofing, DNS, TCP/UDP, Proxy, VPN, Antivirus, IPS, load balancing, Application layer attacks, reverse proxy, TLS/SSL, Cloud Architecture.
  • You offer crucial support in troubleshooting problems related to firewalls, VPN, proxies, DNS, and Antivirus.
  • You have hands-on experience on firewall upgrade and maintenance activities.


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