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Policy Servicing Director

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia MSIG Malaysia Full time
Key Responsibilities
  1. Implement and maintain process improvement initiatives to improve service quality and turnaround time.
  2. Achieve standardization of processes without compromising on customer and business needs.
  3. Manage processing workload through backlog management and optimize productivity and resource sharing between the various policy processing teams.