Team Lead
2 days ago
We are seeking an experienced Team Leader – Relationship Manager to oversee a team of Relationship Managers within our SPayLater offline merchant acquisition department.
About the TeamThe ideal candidate will have a strong background in payments, excellent leadership skills, and a proven track record of managing a high-performing team. They will be responsible for guiding the team in developing and implementing sales strategies to drive revenue growth through effective client service.
Job DescriptionThe Team Lead – Relationship Manager will be responsible for:
- Leading, motivating, and coaching a team of Relationship Managers to achieve individual and team sales targets.
- Developing and implementing sales strategies for acquiring new offline merchants and expanding business with existing clients.
- Overseeing key client relationships to ensure high levels of satisfaction, retention, and long-term partnerships.
- Tracking and analyzing team performance against sales goals, client acquisition targets, and service metrics.
To be successful in this role, you will need:
- A Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- Minimum 5 years of experience in payment acquisition, business development, or relationship management, with at least 2 years in a leadership or supervisory role.
- Proven experience in managing a team to achieve sales targets and client satisfaction goals.
- In-depth knowledge of payment processing, merchant services, and e-commerce payment solutions.
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