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Customer Experience Specialist

2 weeks ago

Klang, Selangor, Malaysia Exaltech Sdn Bhd Full time
About Exaltech Sdn Bhd

We are a leading retail company that values excellence in customer service and teamwork. Our mission is to provide exceptional customer experiences and contribute to business success through innovative solutions and strategic partnerships.

The Opportunity

We are seeking a skilled Retail Assistant to join our team, who shares our passion for delivering exceptional customer experiences and contributing to our business success.

Key Responsibilities
  • Coordinate and control the daily operations of our retail establishment, ensuring efficient and effective service delivery.
  • Analyze customer feedback and sales data to inform stock management decisions and improve customer satisfaction.
  • Develop and maintain relationships with customers, vendors, and colleagues to achieve business objectives.
  • Manage stock levels, inventory, and supplies to ensure adequate stock availability and minimize waste.
Benefits
  • Competitive salary package, including commission and benefits.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and dynamic work environment that supports your growth and well-being.