Digital Experience Developer
2 days ago
Are you passionate about crafting exceptional digital experiences? Do you want to unleash your full potential at work and make a real impact? We're looking for a skilled Front End Developer to join our team at TDCX Group.
We're an award-winning BPO company that helps world-leading brands deliver transformative customer experiences. As a Front End Developer, you'll play a crucial role in designing and implementing cutting-edge web solutions that drive business results.
Your mission will be to work with our Global Internet Leader Account to deliver best-in-class customer experiences. You'll collaborate with our Web Development and Digital Marketing Team to identify requirements for improving and deploying successful shopping and dynamic remarketing campaigns.
Key Responsibilities:- Deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns.
- Engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible.
- Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Hangouts.
- Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics.
- Have at least a Bachelor's Degree in any field. For a Diploma's degree, at least 5 years of work experience is required.
- Have intermediate-good English communication skills.
- Fresh graduates or front end developers are encouraged to apply.
- Excited to work with growing and emerging art products: you will be trained to deploy tags on foundational CMS platforms such as Drupal, Wordpress, Shopify, Magento or Zencart; implementing, activating and supporting Adwords, Analytics, Merchant Center, Management Tags, and more.
- Has an ability to advise or guide customers effectively. Be able to communicate with the goal of listening effectively and empathizing with customers.
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