Operations Supervisor

2 days ago


Johor Bahru, Johor, Malaysia Reading Full time
Job Summary:

We are seeking a dedicated and experienced individual to join our team as an Operations Supervisor. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our outlets, ensuring smooth execution of tasks, and providing guidance to service staff.

Key Responsibilities:
  • Oversee the efficient operation of outlets, including inventory management, customer service, and staff performance.
  • Develop and implement strategies to improve outlet performance, enhance customer experience, and increase sales.
  • Train, mentor, and coach service staff to ensure they have the necessary skills to excel in their roles.
  • Maintain high standards of cleanliness, hygiene, and safety across all outlets.
Requirements:
  • A minimum of SPM certification and 3 years of experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead teams effectively.
  • Basic computer knowledge and proficiency in MS Office applications.
  • The ability to work well under pressure, manage multiple priorities, and meet deadlines.
  • Fluency in Mandarin is required due to the nature of our business.


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