Career Assistant
6 days ago
Job Summary
We are seeking an experienced Career Assistant/Platform Support Specialist to join our team at Mercantile Shared Services Sdn Bhd. As a key member of our team, you will provide exceptional support to job seekers and employers, ensuring a seamless user experience.
Responsibilities:
- Job Seeker Support:
- Create profiles and upload resumes.
- Submit job applications.
- Post jobs.
- Search for candidates.
- Process payments.
- Troubleshoot technical issues.
- Resolve platform-related problems.
- Address billing inquiries.
- Resolve subscription issues.
- Provide guidance on recruitment best practices.
- Offer job-seeking strategies.
- Monitor outstanding payments.
- Negotiate repayment plans.
- Collaborate with the finance department.
- Ensure compliance with financial policies.
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