Contact Centre Executive

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

Welcome to Prudential Hong Kong Limited, where we pride ourselves on our commitment to customer excellence. As a Contact Centre Executive, you will play a vital role in shaping our customer experience.

About the Role:
  • Provide expert-level support to customers via phone, resolving their queries and concerns in a timely and effective manner.
  • Maintain accurate records of customer interactions, using data to inform process improvements and drive business growth.

In addition to delivering exceptional customer service, you will also contribute to the continuous improvement of our processes and procedures, working closely with your team to achieve our shared goals.

If you are passionate about delivering outstanding customer experiences and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    If you are a motivated and enthusiastic individual looking for a new challenge, we invite you to apply for the position of Executive Contact Centre at Prudential Hong Kong Limited.As an Executive Contact Centre, you will be responsible for managing a team of Customer Service Executives and ensuring that they meet and exceed customer standards and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    About the RoleWe are seeking a highly skilled Contact Centre Representative to join our team at OCBC Bank. As a Customer Service Executive, you will be responsible for handling customer calls, resolving queries and providing personalized service.ResponsibilitiesTo attend to inbound calls and enquiries over various range consumer financial products and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Executive. You will be handling inbound calls from customers, responding to their queries and resolving issues in a professional and timely manner.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 8 Days Ago job requisition id 24120405Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 22120242Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and enjoy working in a fast-paced environment? If so, we invite you to apply for the position of Contact Centre Team Lead.In this role, you will lead a team of Customer Service Executives and ensure that they meet and exceed customer standards and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24100503Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job ProfileWe are seeking a highly skilled and experienced Executive - Contact Centre Operations to join our team. The successful candidate will be responsible for delivering high-quality customer service via telephone, managing customer relationships, and resolving issues efficiently.About the RoleHandle customer inquiries and resolve issues...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Job DescriptionThis is an exciting opportunity to join our dynamic Contact Centre team as a Customer Service Executive. In this role, you will be responsible for delivering top-notch customer service, responding to customer queries, and ensuring seamless interactions across multiple channels.Main Duties:To manage customer relationships, address customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    The Contact Centre Representative is responsible for providing excellent customer service to our customers through various communication channels, including phone, email and chat. As a representative, you will be the first point of contact for many customers, and it is essential that you possess excellent communication skills and a positive attitude.You will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full time

    About the JobThe Multilingual Contact Centre Agent is responsible for handling customer inquiries and resolving issues in multiple languages, including Mandarin and Cantonese.You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.As a Multilingual Contact Centre Agent, you will have the opportunity to work on...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Full time

    Job SummaryCigna Healthcare is seeking an experienced Voice and Contact Centre Support Technician (L2) to join their team. This role is critical in ensuring the smooth operation of all Voice and Contact Centre components, providing level 2 support, and configuring new services.ResponsibilitiesProvide expert-level technical support for Voice and Contact...