Technical Assistance Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Qinetics Solutions Sdn Bhd Full time

Company Overview: Qinetics Solutions Sdn Bhd is a renowned industry player in Domain Name Services, Website Security, and Enterprise IT Solutions. We enable the information age with complete and personalized business solutions, realizing the vision of becoming a world-class IT organization since our inception in 2000.

Job Description: As a Helpdesk Technician at Qinetics Solutions Sdn Bhd, you will be responsible for providing top-notch technical assistance to our customers. You will work closely with our Level 2 support team to resolve complex issues and maintain accurate documentation.

Key Skills and Qualifications:

  • Excellent communication and problem-solving skills
  • Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent required
  • Strong knowledge of IT equipment and excellent documentation skills

Benefits:

  • Training and development opportunities
  • Casual and friendly environment
  • Internet reimbursement up to RM150* per month


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