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Payment Processing Specialist

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Transwap Malaysia Sdn Bhd Full time
About the Position

This role focuses on maintaining high-level execution of daily tasks related to payment processing, supporting team goals, and escalating complex issues.

Main Tasks:

  • Maintaining consistent execution of daily tasks;
  • Contributing to team performance by meeting SLAs and KPIs;
  • Detecting and escalating problems to Regional Operations teams;
  • Ensuring timely communication with stakeholders.

About Transwap

We offer innovative fintech solutions to support businesses and enterprises worldwide. Our services include global digital wallets, cross-border payments, and more. Our goal is to help our customers succeed globally through technology. Headquartered in Singapore, we operate in multiple markets and continue to expand.

Job Requirements
  • Higher Secondary qualification preferred;
  • Experience in related fields or Fintech welcomed;
  • Strong communication and interpersonal skills required;
  • Fast learning ability and self-motivation essential.