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IT Systems Engineer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia iSoftStone Group Full time
Job Responsibilities

We are seeking an experienced IT Systems Engineer to join our team at iSoftStone Group. As a key member of our cloud services team, you will be responsible for representing the cloud service provider at the customer interface, comprehensively understanding the customer's IT and application architecture, maintaining cooperation with key customer personnel, conducting analysis and review of the customer's existing IT architecture, assisting and providing consultation on overall IT architecture planning, and facilitating implementation and delivery.

In this role, you will possess a deep understanding of cloud computing technologies, including public clouds, and have experience in solution design, architecture, and deployment. You will work closely with our customers to understand their IT and application architecture, providing consultation on overall IT architecture planning and facilitating implementation and delivery.

Key responsibilities include:

  • Representing the cloud service provider at the customer interface
  • Conducting analysis and review of the customer's existing IT architecture
  • Possessing basic troubleshooting and issue resolution capabilities across cloud service provider product lines

You will also have strong problem analysis and solving skills, with a keen sense of technology and the ability to identify risks effectively. Excellent communication skills are required, as you will collaborate efficiently with internal teams and smoothly communicate with IT and business personnel of clients.