Risk Management and Compliance Officer
3 days ago
We are seeking a skilled Risk Management and Compliance Officer to join our team in Kuala Lumpur, Malaysia. As a key member of our Operational team, you will be responsible for maintaining high-quality control measures and monitoring risk-management procedures.
Your expertise in risk management and compliance will enable us to maintain our position as a leader in our industry. You will work closely with our Operational teams to identify and address potential risks, ensuring our quality framework remains effective and up-to-date.
Key Responsibilities:
- Interpret and comply with company quality standards
- Maintain records and tracking systems for complaint and nonconformance processing
- Document quality assurance activities through internal reporting and audits
- Identify training needs and ensure staff compliance
- Support operations by tracking, documenting, and reporting quality levels and individual performance metrics
- Contribute to enhancing and updating the Quality Framework as needed
- Monitor risk-management procedures and report functionality gaps/issues to the System stabilization project
- Provide training and support to other quality assessors on systems, policies, procedures, and core processes
To succeed in this role, you will have:
- A minimum of 3 years' experience in risk management and compliance
- Strong technical skills, including working knowledge of our company's processes and fund rules
- A solid background in Financial Reporting and controls
- Experience within the finance industry (RG146 or tertiary education is desirable)
- The ability to work autonomously under tight deadlines with multiple deliverables
- Strong attention to detail, enabling you to understand customers' inquiries, seek clarification, and provide accurate responses
- Good organization skills, with the ability to work under pressure, prioritize tasks, and escalate when necessary
- An optimistic attitude, allowing you to demonstrate problem-solving and analytical skills
- Excellent communication skills (written and verbal, including telephone manner)
- A strong service focus, with a proactive approach to meeting deadlines
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