Customer Experience Manager

Role OverviewWe are seeking a Customer Experience Manager to join our team at Bybit. As a Customer Experience Manager, you will be responsible for designing and implementing strategies to deliver exceptional customer experiences.You will work closely with our team to identify areas for improvement and develop solutions to enhance customer satisfaction.You...

About Our TeamWe are excited to have you join our team as a Customer Experience Manager. This role is responsible for managing and overseeing the delivery of exceptional customer service across our Hong Kong retail operations.Key ResponsibilitiesDevelop and implement customer service strategies to enhance the customer experience and drive customer...

About the Role:The Customer Experience Lead at Comfort Works is responsible for delivering exceptional customer experiences across all touchpoints. This includes overseeing the customer service team, developing and executing customer experience strategies, and ensuring high-quality service delivery that aligns with our values and goals.Key...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

About the RoleThis is a unique opportunity to join Shopee's Vendor Management team as a Customer Experience Manager. You will lead regular business reviews, planned or ad-hoc meetings, and any vendor relationship management activities including vendor selection process and vendor operations strategy.Key Qualifications:Minimum 5-8 years' experience in...

About UsBASSnet is a reputable company in the IT sector, dedicated to delivering high-quality services and solutions to our clients.Job TitleWe are looking for a Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for managing customer relationships, identifying business opportunities, and driving...

**Job Overview:**At DC Healthcare Holdings Berhad, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our marketing department, you will be responsible for managing and leading the customer service team to ensure efficient and effective customer support.You will work closely with our marketing department to...

About the RoleWe are seeking a Customer Experience Manager to lead and drive the strategic development, implementation, and enhancement of customer experience at Holiday Tours. The successful candidate will be responsible for managing and leveraging user databases and data insights to effectively market our diverse range of products and services across the...

Job Description:The Customer Experience Manager is responsible for identifying key areas for improvement of the customer journey, assisting in developing plans, and managing deliverables by aligning innovation goals with the company's strategic & business objectives.Key Responsibilities:Participate & support the successful initiation, planning, design,...

AIRR Labs is seeking a highly motivated and organized E-commerce Associate to join our team. As a key member of our e-commerce team, you will be responsible for managing online store operations, customer interactions, and digital asset management.The ideal candidate will have a bachelor's degree in marketing, business administration, or communications and...

About the RoleThis is an exciting opportunity to join the PRISM+ team as a Regional CRM Manager. As a key member of our overseas expansion team, you will play a critical role in driving the growth of our business in Malaysia and Australia.Responsibilities:Develop and execute CRM strategies that enhance customer relationship management funnels. Source and...

Delivering Exceptional Customer Experiences at AxiAxi is dedicated to creating a workplace that upholds fairness and respect for all, promoting equal opportunities for everyone.We are seeking a highly motivated Customer Experience Manager to join our retail services department and drive sales growth in Pakistan and APAC English speaking markets.Your primary...

About the Role:We are seeking a highly experienced Customer Experience Manager to join our team at Lazada. As a key member of our Escalation Management team, you will be responsible for delivering exceptional customer experiences through effective issue resolution and proactive communication.Key Responsibilities:Escalation Management: Take lead in resolving...

About the PositionThis role is responsible for driving deposit growth and enhancing customer experience through personalized initiatives.Key AccountabilitiesDevelop and execute CASA portfolio strategies to drive deposit growth.Design and manage CASA personalized initiatives to enhance customer experience.Identify opportunities through portfolio analysis,...

We are seeking a skilled Customer Experience Manager to join our marketing team. In this exciting role, you will have the opportunity to shape customer experiences, drive engagement, and optimize retention.Key Responsibilities:Develop and execute promotions to enhance customer retention and engagement.Set up, manage, and optimize multi-channel CRM campaigns...

**Requirements**To be successful in this role, you should have:Bachelor's degree in IT, Computer Science, Business Management, or a related field.5+ years of experience in IT service management, service delivery, or customer support roles.Proven track record in handling technical escalations and incident/problem management.

Career Opportunities at TDCXTDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to...

About UsAudemars Piguet is a leading manufacturer of high-end luxury watches. Our company values excellence, innovation, and customer satisfaction. We are committed to providing our clients with exceptional service and ensuring that every interaction with our brand is memorable.Job Description:The Technical Advisor plays a vital role in delivering an...

At Compass Offices, we are committed to providing our clients with exceptional service and support. As a Front Desk Coordinator, you will play a critical role in ensuring that our clients receive the highest level of service and support, and that their needs are met in a timely and efficient manner.The ideal candidate for this role will have prior experience...

Company DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...