Microsoft Dynamics 365 Expert
5 days ago
This role offers a unique opportunity to work on high-impact projects and collaborate with a talented team of professionals. You will have the chance to develop and implement customised solutions on the Microsoft Dynamics 365 CRM platform and improve workflows, validation rules, and dashboards within the CRM system.
RequirementsTo be successful in this role, you will need:
- At least 7 years of experience in software-related customer service/contact centre operations with Microsoft Dynamics 365 Customer Engagement or equivalent CRM applications in cloud implementations.
- Strong understanding of CRM data structures and architecture.
- Experience using Power BI and low-code tools like the Power Platform.
- Solid project management capabilities, including experience with Agile and waterfall methodologies.
We offer a range of benefits, including comprehensive medical insurance, term life insurance, and a confidential assistance programme to support your well-being.
We are committed to building an inclusive and equitable workplace that provides equal opportunity for all employees to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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