Digital Transformation Project Coordinator

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time
Job Description

We are seeking a seasoned Release/ Change Manager to join our team at Singtel, overseeing and managing weekly Enterprise project and change requests releases. This role involves coordinating resources, defining release plans, and collaborating across teams to ensure the successful deployment of software, systems, and infrastructure changes.

This position plays a crucial role in ensuring that all changes are executed efficiently while minimizing risk and downtime for services. The ideal candidate will have experience in release management, change management, or project management within the IT sector, with a strong understanding of release management tools, change request systems, and project management software.

The Release/ Change Manager will be responsible for:

  • Release Planning & Coordination: Lead the planning, scheduling, and coordination of weekly releases for Singtel enterprise projects and change requests.
  • Risk Management: Identify, assess, and mitigate risks associated with software or infrastructure releases and changes.
  • Collaboration with Cross-Functional Teams: Work closely with engineering, development, operations, IT, and business stakeholders to ensure alignment of release schedules and requirements.
  • Release Documentation: Create and maintain comprehensive release documentation, including release notes, change logs, and post-deployment reports.

The selected candidate will also possess excellent written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Additionally, they should have strong problem-solving abilities, attention to detail, and exceptional organizational and time management skills.

Key Responsibilities:

  1. Coordinate and manage the entire release lifecycle.
  2. Develop and implement effective release plans and schedules.
  3. Identify and mitigate potential risks associated with releases.
  4. Maintain accurate and detailed release documentation.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 3-5 years of experience in release management, change management, or project management.
  • Strong understanding of release management tools and processes.
  • Excellent communication and collaboration skills.

Singtel is an Equal Opportunities Employer.



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