Compliance and Quality Assurance Lead

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Flash Malaysia Express Full time

We are looking for an experienced Compliance Team Lead to oversee our logistics operations.

Key Responsibilities

This role involves:

  • Developing and implementing effective policies, procedures, and standards for logistics operations.
  • Conducting regular audits to ensure compliance with quality standards.
  • Managing internal audits for drivers, including proof of delivery, pickup, and return to seller.
  • Maintaining accurate records of damaged parcels and lost parcels, including fines and incentives.
  • Analyzing parcel loss, damage, and success rates to minimize customer risk.
Qualifications

To excel in this position, you should have:

  • Bachelor's degree in Logistics, Supply Chain Management, or a related field.
  • At least 3 years of experience in logistics operations, with a focus on compliance and quality assurance.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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