Regional Service Delivery Head

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Expro International Group Full time
Job Overview

We are seeking a highly skilled Service Delivery Manager to join our team based in Kuala Lumpur, Malaysia. The successful candidate will be responsible for delivering high-quality services to our clients and managing a team of operational staff.

This role requires strong leadership and communication skills, as well as the ability to maintain close relationships with clients and their representatives.

Responsibilities:
  1. Deliver high-quality services to clients.
  2. Manage a team of operational staff.
  3. Monitor performance metrics to identify areas for improvement.
  4. Maintain close liaison with clients and their representatives.
  5. Ensure best practices are maintained in line with industry technical standards.
Requirements:
  1. 10+ years' experience in operations management.
  2. Strong leadership and communication skills.
  3. Technical knowledge of relevant equipment and services.
  4. Previous management experience.


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