Service Delivery Manager
4 days ago
We are Aonic, a pioneer in drone solutions, delivering comprehensive end-to-end services. From drone services to creating our own drones and partnering with top brands like DJI, we continue to innovate.
Our expertise spans B2B and B2C markets, delivering integrated solutions across six verticals: agriculture, industrial, services, retail, academy, and lifestyle.
At Aonic, our mission is to empower businesses and individuals with innovative ecosystems that drive efficient living through smart technology.
About the RoleThe Branch Supervisor plays a key role in managing daily branch operations, optimizing resources, developing staff, ensuring compliance with standards, and maintaining customer satisfaction.
This position requires strong technical troubleshooting, problem-solving, and presentation skills, along with a minimum of 3 years of operational experience and relevant certifications and a degree in engineering.
Key Responsibilities- Manage branch operations by optimizing tool, facility, and personnel availability.
- Develop and implement plans to enhance effectiveness, efficiency, and quality management, including staff development and career progression.
- Update operation parameters and assign responsibilities based on competency matrices.
- Foster strong customer relationships by understanding their needs and delivering expectations.
- Regularly review tasks and initiate corrective actions as needed.
- Enhance processes to add value to quality management and customer benefits.
- Maintain accurate project metrics and data collection to ensure project trajectory remains on course.
- Ensure project compliance with applicable codes, practices, policies, performance standards, and specifications.
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Service Delivery Manager
10 hours ago
Johor Bahru, Johor, Malaysia Michael Page Full timeJob DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing Service Level Agreements (SLAs) that align with client and organizational needs.Key Responsibilities:SLA Management and OversightDevelop and implement Service Level Agreements (SLAs) that meet client...
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Service Delivery Specialist
7 days ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time**Job Description**In this role, you will be responsible for delivering fair outcomes to our customers and ensuring the quality of service in place. You will actively share customer feedback with internal departments to improve the customer experience and respond to feedback received from social media.**Key Responsibilities:**Deliver fair outcomes to...
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Service Delivery Expert
20 hours ago
Johor Bahru, Johor, Malaysia Syspex Technologies Pte Ltd Full timeAbout the JobWe are seeking a highly skilled Service Engineer to join our team. As a key member of our service delivery team, you will be responsible for ensuring that all service functions, including installation, commissioning, and technical training, are carried out efficiently and effectively.
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Service Delivery Coordinator
4 days ago
Johor Bahru, Johor, Malaysia Talent Recruit Full timeJob OverviewTalent Recruit represents a global CX solutions provider seeking candidates for an E-Hailing & Deliveries Service / Data Centre project. The successful candidate will be based in Iskandar Puteri, Johor.Key Responsibilities:Address customer concerns and queries via various communication channels.Deliver exceptional customer experiences by being...
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Service Delivery Manager
3 days ago
Johor Bahru, Johor, Malaysia Carrier Global Corporation Full timeAbout the RoleIn this critical position as Service Engineer (Planner), you will be instrumental in the success of our client-facing services in Malaysia. Your key duties will involve developing and implementing effective service plans, ensuring seamless execution of tasks, and fostering exceptional customer experiences. To excel in this role, you must have a...
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Data Center Product Delivery Manager
5 days ago
Johor Bahru, Johor, Malaysia DayOne Full time3 days ago Be among the first 25 applicantsDirect message the job poster from DayOneTalent Acquisition Partner @ DayOne | Corporate Recruiting, Technical RecruitingCompany Overview:DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable...
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Service Delivery Engineer
10 hours ago
Johor Bahru, Johor, Malaysia Schneider Electric Full timeSchneider Electric is a leading company in the energy management and automation sector, and we are looking for a skilled Field Service Engineer to join our team in Johor. As a key member of our global team, you will be responsible for supporting serviceable Schneider equipment in ENMCS & IMCS environments, developing innovative solutions to complex technical...
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Service Delivery Manager
20 hours ago
Johor Bahru, Johor, Malaysia Laurels & Leafz Flora Sdn Bhd Full timeKey ResponsibilitiesHandle customer inquiries through various communication channels.Resolve customer issues promptly and follow up to ensure satisfactory resolution.Collaborate with the production and operations teams to enhance customer satisfaction.RequirementsPossess advanced proficiency in English language skills.Proficiency in Mandarin (speaking,...
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Data Center Product Delivery Manager
5 days ago
Johor Bahru, Johor, Malaysia DayOne Full timeDayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders.We empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation.The Data Center Product Delivery Manager is responsible for coordinating the delivery process of...
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Frontline Service Manager
7 days ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time**Benefits**We offer a competitive pay package, excellent growth opportunities, employee recognition program, comprehensive insurance coverage, and various other benefits to support your well-being and career development.**What We Offer:**Competitive basic salary + transport allowance + meal allowance + night shift allowances + generous KPI bonus program +...
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Johor Bahru, Johor, Malaysia DayOne Full timeThe Data Center Product Delivery Manager plays a critical role in ensuring the successful delivery of prefabricated products for data center projects.This role requires strong leadership and project management skills, with the ability to manage multiple projects simultaneously and collaborate with cross-functional teams.The Data Center Product Delivery...
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Project Delivery Specialist
9 hours ago
Johor Bahru, Johor, Malaysia Anter Consulting Full timeAnter Consulting is seeking a Project Delivery Specialist - T&C to join our team. As a key member of our project delivery team, you will play a crucial role in ensuring the successful testing and commissioning of our projects.The successful candidate will have 7+ years of experience in testing and commissioning (T&C), with a strong background in Mechanical,...
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Data Center Product Delivery Lead
4 days ago
Johor Bahru, Johor, Malaysia DayOne Full timeAbout the RoleWe are seeking a seasoned professional to lead the delivery of our prefabricated data center products. As a Data Center Product Delivery Lead, you will be responsible for ensuring the efficient and reliable delivery of our containerized data centers, from design to installation.Key Responsibilities:Develop and optimize standardized delivery...
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Modular Data Center Delivery Specialist
4 days ago
Johor Bahru, Johor, Malaysia DayOne Full timeAbout the OpportunityAs a Modular Data Center Delivery Specialist, you will play a critical role in ensuring the successful delivery of our prefabricated data center products. Your expertise in standardized delivery processes and ability to collaborate with cross-functional teams will drive efficiency and quality in our delivery...
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Product Delivery Lead for Data Centers
5 days ago
Johor Bahru, Johor, Malaysia DayOne Full timeAs a leading provider of digital infrastructure, DayOne offers innovative solutions for industry leaders.The Data Center Product Delivery Manager will coordinate the delivery of prefabricated products for data center projects, ensuring seamless integration with existing infrastructure.This role requires strong communication and project management skills,...
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Service Level Agreement Specialist/ TL/Manager
13 hours ago
Johor Bahru, Johor, Malaysia Michael Page Full timeGlobally Recognised Shared Service CentreFlexibility and great opportunity to learnAbout Our ClientShared Services IndustryJob DescriptionSLA Management and OversightDefine, develop, and implement Service Level Agreements (SLAs) that align with client and organizational needs.Monitor and measure service performance against SLAs, ensuring timely reporting to...
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Customer Service Representative
18 hours ago
Johor Bahru, Johor, Malaysia IKEA Part timeThe IKEA vision is to create a better everyday life for the many people. We offer a wide range of well-designed, functional home furnishing products at affordable prices. Our customer service team plays a vital role in ensuring that our customers have a positive shopping experience.About the JobWe are seeking a skilled and experienced Customer Relations...
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Service Delivery Coordinator
4 days ago
Johor Bahru, Johor, Malaysia Schneider Electric Full timeBenefitsWe offer a range of benefits to our employees, including:Global Family Leave.Comprehensive medical coverage for employee and dependents.OthersWe believe in inclusion, mastery, purpose, action, curiosity, and teamwork. Our IMPACT values start with us, and we invite you to join Schneider Electric where you can contribute to turning sustainability...
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Service Delivery Expert
19 hours ago
Johor Bahru, Johor, Malaysia Vertiv Full timeCompany CultureVertiv is committed to embracing its Core Principles and Behaviors, which include Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. The company prioritizes Customer Focus, Operational Excellence, and High-Performance Culture, reflected in behaviors such as Owning It, Acting With Urgency, Fostering a Customer-First Mindset, Thinking...
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Building and Technical Services Director
9 hours ago
Johor Bahru, Johor, Malaysia ResMed Full timeJob DescriptionYou will be responsible for overseeing the facilities operations of soft, hard & technical services to achieve the company's goals and objectives. This includes promoting a healthy and safe work environment, ensuring delivery of safe, effective, efficient, and responsive facility maintenance and support services. You will also meet Quality...