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Mobile Device Repair Technician

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Machines Full time
About the Role:

The Mobile Device Repair Technician position at Machines Sdn Bhd involves repairing and maintaining mobile devices, including iPhones and iPads. The ideal candidate will have experience in sales and service, as well as excellent communication and interpersonal skills.

Responsibilities:

  • Repair and maintain mobile devices.
  • Provide technical support and troubleshooting assistance to customers.
  • Strictly adhere to Service Excellence Values and Policies set by the company.
  • Coordinate with Apple Authorities for service issues and claim processes.
Requirements:
  • Minimum SPM qualification with experience in sales & service.
  • Able to speak in English and Bahasa Malaysia.
  • Great communication and interpersonal skills.
  • Team player, also able to work independently with minimum supervision.
  • Proficient in computer hardware/software troubleshooting, experience with iOS/MAC will be an added advantage.
  • Good working attitude and work ethics.
  • Must be able to work in rotation shifts, even on public holidays.
  • Tech-savvy, sufficient knowledge of Apple products.
  • MAC/iOS Tech Certification is an added advantage.
Benefits:
  • Training Provided
  • Insurance Coverage
  • Medical Claims
  • Staff Purchase