Senior Infrastructure Engineer

23 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full time

We are seeking a highly skilled Senior Infrastructure Engineer to join our team. This role involves maintaining and supporting on-premises and cloud platforms, ensuring the availability, integrity, security, and performance of our infrastructure.

The ideal candidate will have strong technical knowledge of Vmware vSphere, Windows Server, and automation tools such as PowerShell, PowerCLI, and Ansible. They will be responsible for upgrading and improving operating environments, creating repair strategies, and providing technical support and training for users.

Responsibilities:

  • Liaising with managed hosting services to deliver first-class services and vendor support
  • Managing core operating systems and virtualization platforms including upgrades, configuration, and patching
  • Installing and configuring hardware and software components to ensure usability and security
  • Testing, troubleshooting, and modifying information systems so that they operate effectively
  • Administrator, building, and upgrading core business infrastructure including computing, storage, and disaster recovery systems
  • Providing high-level expertise in OS support, specifically Windows and Red Hat Linux
  • Installing, maintaining, and monitoring operating environments
  • Providing technical expertise in diagnosing and resolving issues
  • Performing high-level systems administration of on-prem and cloud infrastructure
  • Ensuring delivered solutions are handed off operationally with appropriate documentation
  • Managing incidents and requests across several disciplines, including Windows and Linux servers hosted on vSphere/ESXi and Dell Hyperconverged Compute/Storage
  • Proactively monitoring and resolving infrastructure service issues prior to escalation
  • Documenting all reported malfunctions and actions taken in response
  • Monitoring daily operations, including server hardware, software, and operating systems
  • Generating performance reports for operating systems
  • Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations
  • Evaluating technology risks to develop a documented remediation action plan
  • Remaining up to date with advances in technology and industry best practices
  • Participating in change activity that may be scheduled out of hours


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