Compliance Analyst

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

Job Summary

The Trust and Safety Analyst will be responsible for protecting the platform from malicious activity, resolving customer queries, and maintaining a high level of customer satisfaction. The ideal candidate will have experience in fraud prevention and be able to communicate effectively with stakeholders.

Main Responsibilities:

  • Resolve customer inquiries through effective communication with stakeholders.
  • Identify and analyze potential threats to the platform, developing proactive solutions to mitigate risks.
  • Analyze events generated by detection tools to inform process improvements.
  • Collaborate with the team to develop and implement risk mitigation strategies.

Requirements:

Fraud prevention, Non-compliance management expertise

Qualifications:

Strong analytical skills, fluency in English, and ability to work independently.



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