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Financial Operations Manager
3 weeks ago
As a Credit Controller with ACCA Careers, you will play a crucial role in overseeing the daily operations of our team, ensuring timely collections, managing debt recovery, performing credit checks, and more.
Key Responsibilities
- Collections and Debt Recovery
- Perform regular collection follow-ups (calls and/or emails) to ensure timely payments.
- Liaise with customers, inter-departmentally and cross-functionally, to resolve account queries/disputes.
- Monitor customer payment promises to prevent broken commitments.
- Allocate payments correctly and investigate any unallocated funds.
- Credit Management
- Review and maintain credit limits on existing accounts based on thorough credit checks.
- Analyze customer accounts before order release to minimize risks.
- Manage credit accounts by blocking non-paying customers to reduce bad debt.
- Master Data Management
- Ensure seamless onboarding for new clients with suitable credit limits.
- Maintain master data accuracy by creating, amending, inactivating, or deleting records as needed.
- Additional Duties
- Process refund requests promptly.
- Upload invoices in the customer portal if applicable.
- Develop and implement Standard Operating Procedures (SOPs).
Requirements
- Candidates must be fluent in English - both spoken and written.
- A diploma or bachelor's degree in finance or accounting is required.
- 2 years of experience in Accounts Receivable, preferably in a Shared Service environment.
- Proficiency in Microsoft Office Tools, including Excel, Word, and PowerPoint.
- Experience with SAP accounting system is an added advantage.
- Excellent communication skills, including written, oral, and interpersonal abilities.
- Well-organized and systematic approach to work.
- Strong problem-solving and analytical skills.
- Ability to collaborate effectively with teammates to achieve team objectives.
- High energy levels and self-motivation, with the ability to work proactively as an individual or team member.