Principal Cloud Operations Engineer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

As a Site Reliability Engineer, Principal at AIA Hong Kong and Macau, you will play a vital role in ensuring the reliability and availability of our cloud application systems.

Site Reliability Engineer, Principal

Our organisation is undergoing significant transformation to become faster, simpler and more connected. To achieve this, we require professionals with tech/digital/analytics expertise and passion to drive positive, sustainable change through digitally enhanced experiences.

You will supervise application systems and establish automated detections, root cause analysis, and formulate preventive actions. You will also gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Collaborating with development teams to improve services is essential.

Your responsibilities will include setting up and maintaining monitoring of infrastructure and application, building alerts and auto recovery for various operational issues, capturing and analyzing metrics from operating systems as well as applications, advising in performance tuning and fault finding, partnering with development teams to improve services, assisting in formulating preventive actions where possible, leading potential failure scenarios studies and formulating automated recovery methods.

Key Responsibilities:
  • Design and implement monitoring and alerting systems for cloud infrastructure
  • Budget effectively to maintain high-quality cloud infrastructure
  • Collaborate with development teams to deliver high-quality software solutions


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