Employee Experience Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full time

Sedgwick Claims Management Services Ltd is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Our organization is dedicated to delivering exceptional results and exceeding customer expectations.

About the Role

We are seeking an experienced Employee Experience Manager to join our team. The successful candidate will be responsible for designing and delivering comprehensive training programs that cater to various business needs.

The ideal candidate will have a bachelor's degree in a related field such as Human Resources or business-related subject, along with training-related qualifications. Strong leadership and influencing skills, experience in training and working in the loss adjusting or claims management industry, and familiarity with the CILA / AICLA professional qualifications framework are advantageous.

This role involves evaluating training effectiveness, compiling and analyzing data related to employee performance, training needs, and development outcomes. The successful candidate will provide actionable recommendations for future training requirements based on data analysis and collaborate with stakeholders to implement data-driven strategies that enhance talent development.

Key Responsibilities:

  • Design and Deliver Training Programs: Design and deliver comprehensive training programs that cater to various business needs.
  • Evaluate Training Effectiveness: Assess the impact of training programs through feedback, assessments, and performance metrics.
  • Compile and Evaluate Data: Gather and analyze data related to employee performance, training needs, and development outcomes.
  • Make Informed Recommendations: Provide actionable recommendations for future training requirements based on data analysis.

Required Skills and Qualifications

  • Bachelor's degree in a related field such as Human Resources or business-related subject
  • Training-related qualifications
  • CIPD qualified (ideally)
  • Additional industry qualifications in a related field (an advantage)

About Us

Sedgwick is a company that values its employees and provides them with opportunities to grow and develop. As an Employee Experience Manager at Sedgwick, you will have the opportunity to make a real difference in the lives of our colleagues and contribute to our organization's success.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Feast Dining Group Sdn Bhd Full time

    Welcome to the role of Employee Experience Manager at Feast Dining Group Sdn Bhd!This exciting opportunity allows you to drive employee satisfaction, engagement, and retention across the organization.Your key responsibilities will include:Designing and implementing employee onboarding programsProviding support to employees with concerns or issuesDeveloping...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MAGMA HOSPITALITY MANAGEMENT SDN. BHD. Full time

    MAGMA HOSPITALITY MANAGEMENT SDN. BHD. is seeking an Employee Experience Manager to lead the development and implementation of employee engagement initiatives. This role requires a strong understanding of human resources principles and the ability to create a positive and inclusive work environment.The successful candidate will coordinate the recruitment...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

    Join Hyva Group's Regional Hub in Kuala Lumpur as an Employee Experience Manager. In this role, you will be responsible for creating a positive employee experience by providing first-line HR advice, administering employment contracts, and preparing reports and analysis.The ideal candidate will have 3+ years of experience in human resources, a strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Vendvision Full time

    Join our mission to transform the retail industry with innovative vending solutions. As a Human Resources Executive, you'll play a critical role in shaping our company culture and driving employee success.About UsWe're a fast-paced company that values creativity, adaptability, and teamwork. Our HR Executive will be responsible for managing recruitment,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    Work EnvironmentLUXASIA is a dynamic and innovative company that values diversity, equity, and inclusion. We believe in championing individual differences and promoting a culture of respect and empathy.The Employee Experience Specialist will work closely with our HR Business Partner and retail team to manage end-to-end retail recruitment processes, develop a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Alta Full time

    As an HR Generalist at Alta, you will be responsible for managing end-to-end HR functions, including talent acquisition, employee engagement, payroll coordination, and compliance. You will support day-to-day HR operations and ensure HR processes follow local labor laws and company guidelines.About The CompanyAlta is Asia's largest licensed digital securities...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ECARX Full time

    Job DescriptionThe Employee Experience Manager will oversee human resources management for overseas business teams, including implementing HR functions, aligning HR strategies with business goals, and building a robust overseas team.This role requires a deep understanding of international company management systems and local employment regulations, as well...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full time

    Job DescriptionThe ideal candidate will have a deep understanding of organizational dynamics, excellent communication and interpersonal skills, and proven ability to drive positive organizational change and improve workplace culture.Main Responsibilities:Drive employee relations initiatives to enhance employee satisfaction and engagement.Develop and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    About the RoleThis is an exciting opportunity to join our People Team as an HR Generalist.In this role, you will play a vital part in shaping the employee experience and supporting the growth of our organisation.As an HR Generalist, you will be responsible for managing the recruitment process, acting as the primary liaison between the company and external...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Holiday Tours & Travel Malaysia Full time

    Senior HR RoleWe are seeking a seasoned professional to join our team as an Employee Experience Director. In this role, you will be responsible for driving the employee experience and creating meaningful connections with people. Your expertise in leadership development, talent management, and performance evaluation will enable you to make a significant...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MAA GROUP BERHAD Full time

    **Employee Experience Coordinator Role:**We are seeking a motivated and organized Employee Experience Coordinator to join our team at MAA GROUP BERHAD. The successful candidate will be responsible for providing exceptional employee experiences, ensuring seamless onboarding and offboarding processes, managing employee records, and administering benefits.The...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

    Job DescriptionThis 12-month fixed-term contract opportunity is ideal for a motivated and experienced Wellbeing, Diversity & Inclusion professional looking to make a significant impact on our organization's culture and people.You will be responsible for coordinating the implementation of our 5-pillar WD&I strategy, establishing Employee Advocacy Groups, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    About Our TeamShopee is looking for an HR Generalist to join our team, who will be responsible for processing and executing day-to-day HR transactions throughout the employee life cycle.Key ResponsibilitiesThe successful candidate will have the following key responsibilities:Process and execute daily HR tasks, including employee onboarding, grievances,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OrionMano Technology Sdn Bhd Full time

    Job DescriptionAs an Employee Experience Director, you will be responsible for creating a positive and engaging work environment for our employees. This includes managing talent acquisition and development, performance management, and benefits administration.You will also be responsible for communicating effectively with employees and management, promoting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are looking for a seasoned HR & Admin Manager to join our team and drive business outcomes through strategic workforce solutions.The ideal candidate will have a deep understanding of talent planning, recruitment, employee development, performance management, and employee relations, with a minimum of 8 years of experience in a similar...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full time

    We are seeking a talented individual to join our team as an Employee Experience and Relations Manager. As a key member of our HR function, you will be responsible for developing and implementing talent management programs and processes that drive business results.The ideal candidate will have a proven track record of success in employee relations, talent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Original Full time

    Job RoleThis role requires an individual to handle payroll processing, conduct interviews and onboarding new employees, conduct employee training and development programs, and supervise day-to-day administrative tasks.Main AccountabilitiesPayroll and Employee Administration: Manage payroll processing, including computing wages, allowances, checking...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time

    Job Description:Talent & Culture Coordinator About Us:We are a leading digital experience platform that empowers global brands to build lifelong relationships with their customers.Our diverse team of passionate individuals is united by a shared mission to elevate the world's top brands through unforgettable digital connections.Located across four continents...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Iris Capital Partner Full time

    About the CompanyIris Capital Partner is a leading investment firm specialising in providing growth capital to innovative companies across various industries. We are dedicated to empowering our portfolio companies and driving positive change.We value diversity, collaboration, and a commitment to excellence. If you are a motivated and results-driven...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full time

    About the PositionThe Employee Experience Lead will play a critical role in driving employee engagement and retention plans for the businesses. You will assess, analyze, and facilitate plans to address surveys, turnover, and workforce issues.In this capacity, you will also provide advice and support to HR Specialist teams and Talent teams in the development...