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Customer Service Representative

2 weeks ago

Johor Bahru, Johor, Malaysia HLA Full time
About the Role

The Customer Service Representative will play a critical role in delivering an exceptional customer experience at HLA. This includes providing personalized support, resolving issues promptly, and ensuring customer satisfaction.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.
  • Store Appearance: Maintain a clean and well-organized store environment, including visual merchandising and display maintenance.
  • Sales Support: Collaborate with colleagues to achieve sales targets and promote products.
Requirements
  • Education: Minimum SPM qualification or equivalent.
  • Languages: Good spoken English, Mandarin, and Bahasa Malaysia skills required.
  • Availability: Ability to work flexible retail shifts, weekends, and public holidays.
Benefits
  • EPF and Socso Provided
  • Medical Claim
  • Career Advancement
  • Training Provided
  • Fast Promotion
  • Good Culture
  • Commission
  • Attendance Allowance
  • Overtime
  • Annual Leave, Sick Leave, Maternity Leave
  • Uniform Provided