Business Process Analyst
4 days ago
Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF.
The Business Process Analytics & Modelling Team enhances its broad product and consulting expertise by adding the innovative AI based package Celonis to its Portfolio. To support and accelerate the value creation with this new product, the team is searching for you as a Senior Data Analyst for Process Analytics.
Job Description:
- Key Responsibilities:
- Develop and operate Business Process Analytics systems of BASF based on Celonis process mining tool.
- Advise internal business partners on requirements in the area of Business Process Management (esp. Analytics) / Process Mining and structured recording of customer requirements.
- Support implementation of new functionalities as part of DevOps team and take over coordination and implementation of technical implementation and its integration into IT infrastructure of BASF.
- Responsible for Extraction, Transformation and Loading of data and creation and maintenance of data models and implementation of management dashboards.
- Plan and manage analytics projects independently of business processes with different content and strategic importance.
- Business Consulting and Technical Consulting with Process Designers and Analysts.
- Analyze and solve complex incidents as well as technical malfunctions and advise users in event of problems.
- Use documentation and quality assurance tools to tackle root cause analysis of malfunctions and problems and solve them effectively.
- In close cooperation with key players within and outside team as well as with external providers, coordinate provision of services taking into account agreed service level agreements (e.g. reaction times, solution times, availability, readiness).
- Do User Acceptance Tests together with Internal Business Partners.
- Ensure further development of expertise within DevOps team.
Requirements:
- Education:
- Bachelor's degree in computer science, Informatics, business informatics or in comparable field.
Technical & Professional Knowledge:
- Experience in business intelligence, responsible for data modeling, support others on data analysis.
- Experience in Database systems like SQL, build data models.
- Business Consulting / Technical Consulting skills.
- Know-how in Extraction, Transformation and Loading (ETL) of data.
- Strong analytical thinking and structured mindset.
- Fluent communication skills in English.
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