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Remote Support Specialist

3 weeks ago

Petaling Jaya, Selangor, Malaysia SupportYourApp Full time
SupportYourApp Overview

SupportYourApp is a global leader in premium outsourced customer support services. With over 10 years of experience and hubs in 8 countries, we provide secure technical, customer support, and CX services for tech companies around the world.

We welcome people with various backgrounds and experiences. If you're passionate about delivering exceptional customer service and working in a multicultural environment, we encourage you to apply.

Job Description

This role involves providing high-quality customer support via chats and emails. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Requirements
  • Native Chinese and English upper intermediate (B2 level)
  • At least 6 months of experience in a customer support role
  • Experience with live chats and emails