Live Chat Operator

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time
Job Description

The Live Chat Operator will be responsible for providing exceptional customer service through live chat. This includes responding to customers' inquiries, troubleshooting issues, and documenting customer interactions.

Key Skills and Qualifications:
  • Fluent in Korean and English (written communication).
  • Previous experience in customer service or chat support, preferably within a BPO or call center setting.
  • Strong problem-solving abilities and attention to detail.

Work Environment:
  • This is a remote work opportunity.
  • Ability to work in shifts, including evenings, weekends, and holidays as required.

Benefits:
  • Competitive salary with performance-based bonuses.
  • Health and wellness benefits.
  • Opportunities for career growth and development within the company.


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    About the RoleWe are seeking a highly skilled and experienced Digital Live Chat Support Agent to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers through live chat.Main ResponsibilitiesDeliver exceptional customer service through live chat.Address customer concerns and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    This job is about being a Digital Live Chat Support Agent, where you help customers in real-time through chat. You might like this job because you enjoy solving problems and making people happy while working in a lively team environmentJoin Our Team as a Digital Live Chat Support AgentAre you passionate about providing excellent customer service and thrive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Fraud Analyst – Live Chat Support Non-Language TeamAt TDCX, we empower global brands to deliver exceptional customer experiences through innovative solutions.About the RoleWe're seeking a detail-oriented Fraud Analyst to join our Live Chat Support team. As the first line of defense against fraudulent activities, you'll provide real-time support to users...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Financial Crime Analyst – Live Chat SupportJoin our team of dedicated professionals at TDCX and contribute to delivering exceptional customer experiences for global brands.About the RoleWe're seeking a highly motivated Financial Crime Analyst to join our Live Chat Support team. As the primary point of contact for customers, you'll be responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Fraud Analyst – Live Chat Support [Non-Language Team]At TDCX, we help global brands deliver exceptional customer experiences. Our solutions are powered by technology and driven by passionate people. As an award-winning digital customer experience solutions provider, we work with some of the world's best brands to build customer loyalty and drive revenue...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full time

    Simplus values its employees and offers a range of benefits to support their well-being and career development. We are currently seeking a dedicated customer support specialist to join our team in Malaysia.About the RoleThis is a mid-senior level position that requires at least a diploma certificate and 1 year of relevant work experience.We are looking for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time

    Ola Chat seeks a seasoned Back-end System Architect to drive the development of our back-end services.As a Back-end System Architect, you will design and implement efficient technical solutions that meet the business requirements of Ola Chat. This includes developing stable, high-performance, and extensible back-end services using Go.You will be responsible...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time

    Ola Chat is seeking a highly skilled Technical Lead Developer to join our team and drive the development of our back-end services.The ideal candidate will have a strong background in Go programming language, experience with Linux system programming, and knowledge of network protocols such as TCP/IP.As a Technical Lead Developer, you will be responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time

    We are looking for a talented Senior Full-stack Engineer to join Ola Chat's team and contribute to the development of our back-end services.As a Senior Full-stack Engineer, you will work closely with cross-functional teams to understand business requirements and transform them into efficient technical solutions.Your proficiency in Go programming language,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time

    We are on the hunt for an exceptional Software Engineer Specialist to contribute their skills and expertise to Ola Chat's back-end services.In this role, you will leverage your proficiency in Go programming language to develop innovative solutions that drive business growth. Your experience with Linux system programming and network protocols such as TCP/IP...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

    About UsGrowthfn is a dynamic organization dedicated to delivering exceptional customer experiences. We are committed to hiring talented individuals who share our passion for customer service and teamwork.Job SummaryWe are looking for a highly skilled Chat Assistance Representative to join our BPO team. As a key member of our team, you will be responsible...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time

    Job DescriptionWe are seeking a talented Fraud & Risk Team Lead to join our team at Ola Chat. The successful candidate will play a key role in shaping our fraud prevention and risk management strategies.In this role, you will be responsible for establishing the actual workflow and plan based on our current business structure, implementing and improving our...

  • Freelance LIVE Host

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Direct Lending Full time

    Are you passionate, charismatic & love being in front of the camera? We are on the lookout for a Freelance LIVE Host to captivate the audiences & showcase our services on Instagram and TikTok LIVE that has more than 180K followersExtra incentives based on lead generation during LIVE sessionsA platform to grow your social media presence and hosting careerWhat...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    Job OverviewThis role is about providing real-time support to customers through live chat. As a Digital Live Chat Support Agent, you will be responsible for helping customers with their inquiries and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond promptly to customer inquiries via live chat.Resolve customer issues and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    Customer Support PositionWe are looking for a talented individual to fill the position of Digital Live Chat Support Agent. In this role, you will be responsible for providing timely and effective support to our customers through live chat.Primary ResponsibilitiesInteract with customers through live chat and resolve their issues.Communicate clearly and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time

    Digital Support JobWe are hiring a skilled Digital Live Chat Support Agent to join our team. In this role, you will be responsible for providing excellent support to our customers through live chat and other digital channels.Main AccountabilitiesProvide top-notch customer service through live chat.Address customer complaints and resolve issues...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Risk Management Live Chat Support AssociateWe're seeking a highly detail-oriented Risk Management Live Chat Support Associate to join our team at TDCX.About the RoleIn this role, you'll be responsible for identifying and mitigating potential risks associated with live chat interactions. You'll also analyze and investigate suspicious behavior to prevent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

    Job Title: Fraud Analyst – Live Chat Support Non-Language TeamTDCX is a leading digital customer experience solutions provider that helps global brands build customer loyalty and drive revenue growth.About the RoleWe're looking for a skilled Fraud Analyst to join our Live Chat Support team. As the first point of contact for customers, you'll be responsible...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Job OverviewWe are a leading global cryptocurrency exchange established in 2018, dedicated to providing a professional, smart, and intuitive trading experience. Our team is passionate about empowering users to achieve financial freedom through innovation, security, and exceptional customer support.As a Payment Operations Specialist, you will play a critical...

  • Support Specialist

    7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Pte Ltd Full time

    Job Description:A Customer Support Specialist (SG) role has become available at Qashier. The successful candidate will work closely with merchants to resolve issues efficiently. This involves troubleshooting technical problems, logging feature requests, and partnering with the product team to implement changes.Off-site troubleshooting and issue resolution...