Account Manager

2 days ago


Johor Bahru, Johor, Malaysia foodpanda Full time

About the Role

We are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for identifying new business opportunities and promoting existing activities to ensure fast and sustainable growth.

Key Responsibilities:

  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
  • Monitor accounts and identify upsell and cross-sell opportunities.
  • Develop sound strategic marketing plans and ensure consistent growth for the client's business.
  • Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards.

Collaboration is Key

  • Collaborate with other departments and stakeholders to provide feedback and identify industry trends.
  • Be the main point of contact for clients' concerns and needs.
  • Work with internal support functions to ensure quality standards are met.
  • Collaborate with various stakeholders to deliver projects timely.

What You Need To Succeed

  • 2-3 years' experience in a client management role.
  • Proven B2B sales experience in F&B, media, advertising, FMCG, and e-commerce would be an advantage.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Outstanding knowledge of MS Office.
  • Knowledge in Salesforce is a plus.

About Us

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide and are headquartered in Berlin, Germany.

Why Join Us?

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast-growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities.

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