System Development Analyst

3 days ago


Klang, Selangor, Malaysia Hong Leong MSIG Takaful Full time
Job Overview

Hong Leong MSIG Takaful is seeking a talented Digital Business System Analyst to support our business growth and transformation initiatives. In this critical role, you will play a vital part in driving digital innovation, enhancing customer experience, and optimizing business processes.

Your primary responsibility will be to gather and document business requirements, design effective solutions, and collaborate with cross-functional teams to implement them successfully. You will also contribute to the development of business analysis methodologies and best practices within the organization.

Key responsibilities include developing POCs with the team, deploying them to pilot markets to validate feasibility, and assessing business impact. You will also participate in the continuous development of BA skillsets and career growth within the organization.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related IT field
  • At least 2 years in Digital Business System Analyst position
  • Strong understanding of business analysis methodologies and best practices
  • Familiarity with project management tools and software (e.g., Jira, ClickUp, Microsoft Project, Draw.io, Microsoft Visio)
  • Proficiency in documenting business requirements and use cases
  • Solid understanding of IT systems, software development, and enterprise software solutions
  • Excellent communication, presentation, and interpersonal skills
  • Analytical mindset with problem-solving abilities Certifications (preferred but not required), Certified Business Analysis Professional (CBAP) & Agile or Scrum certifications (e.g., Certified ScrumMaster)


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