Digital Sales Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Chronos Agency Full time
About the Role

We are seeking a highly motivated and results-driven Digital Sales Specialist to join our team at Chronos Agency. In this role, you will play a key part in driving revenue growth by closing consultative sales, strategically managing the sales pipeline, and building strong relationships with clients.

The successful candidate will have a proven track record of achieving targets, excellent communication skills, and a strong understanding of marketing strategies and negotiation techniques.

You will be responsible for managing and working on sales-related administrative duties and documentation SOPs as and when required, accurately representing and developing thorough knowledge about the company's products and services, and efficiently collecting payment of follow-up cases and reviewing appointments.

In addition, you will provide excellent customer service support to clients, work cross-functionally with operations/fulfillment teams, and ensure smooth handover experiences for clients.

You will also be responsible for providing resolutions to client grievances and post-sales commercial issues when necessary, sustaining company profitability through excellent relationship management and renewal of retainer clients, and maximizing customer retention through ascending or descending company product or services.



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