Senior Restaurant Staff

5 days ago


Subang Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Description

We are seeking an experienced Restaurant Operations Manager to lead and manage our restaurant team. The successful candidate will have a proven track record of driving business results, developing and implementing strategies to improve customer satisfaction, and maintaining a positive work environment.

Main Responsibilities:
  • Leadership and Management: Provide leadership and manage the restaurant team to achieve company goals, maintain high standards for quality and consistency, and drive scorecard performance and P&L performance.
  • Daily Operations: Oversee the daily operations of the restaurant, including inventory management, cost control, and staff scheduling.
  • Customer Experience: Manage the restaurant team to provide customers with the highest quality products and excellent service - CHAMPS in place.
  • Financial Management: Manage restaurant float, petty cash, sales money, and stock; follow Cash Handling & Restaurant Security Policy.
Requirements
  • Education: Degree or Diploma in any discipline.
  • Experience: At least 3 years of experience in F&B management and minimum 2 years as Manager in charge.
  • Skills: Good technical or SOP knowledge, strong leadership skills, and proficiency in restaurant operations.
  • Qualifications: Proven track record of upholding operations and company standards, passion for fostering a positive team environment.


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