Fashion Retail Team Lead

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Guess Full time
About GUESS:
GUESS is a leading fashion retailer that offers a wide range of stylish clothing, shoes, and accessories for men and women. Our brand is known for its high-quality products, excellent customer service, and a unique shopping experience.

Job Description:Senior Sales Associate

The Senior Sales Associate plays a crucial role in promoting sales of merchandise, providing exceptional customer service, and maintaining a high level of customer satisfaction. Key responsibilities include:

  • Promoting sales of merchandise and offering quality customer service under all circumstances in a professional manner.
  • Recognizing sale opportunities when dealing with customers and capitalizing on upselling of items or services at the point of service.
  • Maintaining high levels of customer satisfaction to drive sales.
  • L Looking for innovative ways to improve customer experience.
  • Understanding customer needs and latest industry news and trends.
  • Ensuring the Brand's image is always portrayed positively.

Requirements:
  • At least 1-2 years of working experience as a Retail Sales Associate or Brand Promoter, preferably in a high-end retail fashion environment.
  • Willingness to work retail hours, weekends, and public holidays.
  • Sales-driven and result-oriented person.
  • Possession of a passion for customer service and a flair for fashion.
  • Pleasant personality with excellent communication skills to communicate with all levels of customers and staff.


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