Industrial Automation Professional

4 days ago


Johor Bahru, Johor, Malaysia Schneider Electric Full time
About the Team
As a Field Service Engineer at Schneider Electric, you will join a dynamic team of experts who share your passion for innovation and customer satisfaction. Our team works collaboratively to provide exceptional service and support to our customers, ensuring they receive the best possible solutions for their needs.

Our Values
We value inclusion, mastery, purpose, action, curiosity, and teamwork in everything we do. Our IMPACT values are the foundation of our culture, guiding us towards creating a better world through sustainable development.

The Role
This Field Service Engineer position is part of our Industrial Automation division, which focuses on providing innovative solutions for industrial customers. As a member of this team, you will be responsible for supporting our customers with technical expertise and knowledge.

Your Responsibilities
• Troubleshoot and repair electrical systems, including switchgear, protection relays, and power system products
• Develop innovative solutions for complex technical problems that arise during start-up
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance
• Identify opportunities outside current scope of work and lead them to the sales team when at customer sites
• Solve technical issues arising from other field service reps as Technical support level 2

Requirements
• Degree in Electrical & Communication Engineering with at least 5 years of experience in onsite services environment
• Experience troubleshooting protection relays, switchgears, and power system products like low and medium voltage transformers (33kV)
• Project implementation, testing, and commissioning experience is essential
• Knowledge of ENMCS & IMCS systems is an added advantage
• Familiarity with PLC, HMI, and SCADA systems is also beneficial
• Strong communication and writing skills
• Ability to work 90% of the time onsite
• Open to being based in Johor

What We Offer
At Schneider Electric, we offer a comprehensive range of benefits to our employees, including global family leave, comprehensive medical coverage for employees and dependents, and worldwide employee stock ownership.

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