Transaction Processing Expert
2 weeks ago
Key Responsibilities:
The successful candidate will be responsible for performing transaction processing duties, collaborating with the team to deliver exceptional customer service, ensuring awareness and compliance with trade finance's rules and regulations, and providing technical support to Relationship Managers.
Main Responsibilities:
- Perform transaction processing duties as instructed by team management, adhering to relevant procedures, guidelines, instructions, and standards to meet productivity and service standards.
- Work collaboratively with the team to deliver superior customer service by driving operational performance, meeting SLAs for timeliness and accuracy, reducing costs, and enhancing operational efficiency.
- Ensure awareness and compliance with trade finance's rules, regulations, policies, guidelines, procedures, and practices.
- Provide technical support to Relationship Managers on trade finance related matters.
- Evaluate and recommend solutions to problems through data analysis, technical experience, and precedent.
- Support team management in developing team members by guiding, coaching, and supporting them.
- Contribute to the implementation of quality management systems and other initiatives by the bank.
- Maintain due care and diligence on day-to-day operational matters relating to Trade Based Money Laundering, sanction compliance, and transaction screening.
Requirements:
- Possess a diploma or degree in any discipline.
- Have excellent communication and interpersonal skills.
- Demonstrate a positive attitude and willingness to learn.
- Show ability to work quickly, independently, and under pressure.
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