Financial Operations Associate

3 days ago


Petaling Jaya, Selangor, Malaysia DHL Germany Full time

At DHL Germany, we are seeking a skilled Financial Operations Associate to join our team. In this role, you will be responsible for reconciling invoiced information with payment data accurately and timely. You will also need to possess strong analytical skills, enabling you to interpret data, identify trends, and suggest improvements.

Responsibilities
  • Reconcile all invoiced information with payment data in an accurate and timely manner.
  • Analyzing financial data, identifying trends, and suggesting potential improvements.
  • Maintaining high levels of accuracy and attention to detail when handling sensitive information.
  • Responding to inquiries regarding policies and procedures, providing clear and concise information.
  • Investigating and resolving discrepancies related to cash and duty shipments.
  • Creating and maintaining tracking reports for country aging performance.
  • Preparing weekly outstanding open item reports in a timely manner.
  • Providing support for internal projects, focusing on transition and centralization efforts.
  • Participating in meetings with stakeholders, both internally and externally.
  • Resolving queries according to Service Level Agreements, ensuring timely and efficient responses.
  • Identifying potential revenue leakage for shipments with discrepancies.
Minimum Requirements
  • A university degree or equivalent experience.
  • Proficiency in Microsoft Excel and SAP systems.
  • A minimum of 1.5 years of experience in a similar position.
  • Excellent communication skills in English, both written and oral.
  • The ability to analyze situations using logical thinking processes.
  • Maintaining attention to detail and meeting tight deadlines.
  • Ability to work flexible hours, including evenings, public holidays, or weekends as required.
  • Fostering relationships with the AR, RTR, Billing, and BPO teams.
  • Demonstrating customer orientation.
  • Working process-oriented and under pressure.
  • Being a team player and highly collaborative.


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