Senior Operations Manager

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

We are seeking a highly motivated and organized Senior Operations Manager to join our team at Cartrack.

About the Role

This is a key position responsible for overseeing the daily operations of our installation jobs, ensuring timely completion of IoT device installations, and managing customer relationships.

Key Responsibilities
  1. Inventory Management: Manage and maintain accurate inventory levels for installation jobs, submit weekly and monthly summary reports, and raise purchase orders as necessary.
  2. Team Collaboration: Work closely with our technical team to ensure smooth execution of IoT device installations and new installation schedules within specified timelines.
  3. Customer Engagement: Proactively communicate with customers to schedule installations, handle their inquiries via phone and email, and escalate any issues or concerns to relevant departments.
  4. Administrative Support: Provide administrative support, process sales agreements, and assist with ad-hoc duties as needed.
Requirements and Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 3 years of experience in operations management, preferably in the technology or logistics industry.
  • Strong organizational and communication skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficient in Microsoft Office Suite, with knowledge of inventory management software a plus.
What We Offer

We offer a competitive salary package, including an estimated $80,000 - $100,000 per year, depending on experience. Our comprehensive benefits include medical, dental, and vision coverage, 401(k) matching, and paid time off.



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