Senior Operations Manager
1 month ago
We are seeking a highly motivated and organized Senior Operations Manager to join our team at Cartrack.
About the RoleThis is a key position responsible for overseeing the daily operations of our installation jobs, ensuring timely completion of IoT device installations, and managing customer relationships.
Key Responsibilities- Inventory Management: Manage and maintain accurate inventory levels for installation jobs, submit weekly and monthly summary reports, and raise purchase orders as necessary.
- Team Collaboration: Work closely with our technical team to ensure smooth execution of IoT device installations and new installation schedules within specified timelines.
- Customer Engagement: Proactively communicate with customers to schedule installations, handle their inquiries via phone and email, and escalate any issues or concerns to relevant departments.
- Administrative Support: Provide administrative support, process sales agreements, and assist with ad-hoc duties as needed.
- Bachelor's degree in Business Administration, Operations Management, or related field.
- Minimum 3 years of experience in operations management, preferably in the technology or logistics industry.
- Strong organizational and communication skills, with ability to prioritize tasks and manage multiple projects simultaneously.
- Proficient in Microsoft Office Suite, with knowledge of inventory management software a plus.
We offer a competitive salary package, including an estimated $80,000 - $100,000 per year, depending on experience. Our comprehensive benefits include medical, dental, and vision coverage, 401(k) matching, and paid time off.
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Senior Operations Manager
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