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Senior Account Management Executive
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The Head of Sales Operations will lead the sales and distribution efforts for Strategic Business Unit products and services. This role requires a strategic thinker with expertise in sales and team management. Key responsibilities include leading team members, managing sales and service activities, and driving business growth.
Key Performance Indicators- Drive new business and retention through effective sales and service strategies.
- Develop and implement cost-saving initiatives to reduce expenses.
- Monitor and report customer satisfaction metrics to senior management.
- Lead the Customer Service Index program to improve customer experience.
- Direct employees in the sale and distribution of Strategic Business Unit products and services.
- Develop and implement sales and service strategies to drive business growth.
- Manage and monitor sales and service activities to meet performance expectations.
