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The Fendi Store Manager plays a critical role in driving sales growth, improving customer satisfaction, and maintaining the highest standards of visual merchandising in our retail boutique. As a leader and mentor, you will be responsible for developing and implementing strategies to enhance team performance, customer engagement, and sales revenue.
Key Accountabilities:- Business Development:
- Develop and implement business plans to drive sales growth, improve customer satisfaction, and increase brand awareness.
- Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
- Team Management:
- Lead, motivate, and develop a high-performing team to deliver exceptional customer service and drive sales growth.
- Collaborate with cross-functional teams to achieve business objectives and ensure seamless execution of retail initiatives.
- Customer Engagement:
- Deliver exceptional customer service, ensuring customers receive personalized attention, advice, and after-sales support.
- Build strong relationships with customers to foster loyalty and drive repeat business.
- Operational Excellence:
- Oversee daily store operations, ensuring smooth execution of sales, customer service, and inventory management processes.
- Manage store budgets, expenses, and resources to optimize profitability and efficiency.
