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Luxury Boutique Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Coty Full time
Role Overview

The Luxury Boutique Manager will lead our exclusive boutique store in Kuala Lumpur, defining the epitome of customer service and elevating the retail experience.

Main Responsibilities
  1. Leadership and Team Management: Foster a high-performing team to deliver exceptional customer service, conduct regular training sessions, and performance reviews.
  2. Customer Experience: Create a luxurious atmosphere in the boutique, addressing any customer feedback with utmost sensitivity.
  3. Inventory Management: Maintain optimal stock levels and implement inventory control measures.
  4. Sales Performance: Achieve sales targets, implement promotions, and analyze sales data.
  5. Operations: Ensure compliance with policies, oversee day-to-day operations, and manage the boutique's overall performance.